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_FAQ'S

General

Our industrial equipment comes with a one year warranty, starting from the time it is installed.

Hardware

Due to our innovative design, a scanner installation does not need any changes in the production line, provided that there is enough lateral space to fit the scanner in the production line.

The devices are equipped with colored lights that indicate its status. Moreover, there is a dedicated page with logs of the devices so that you can track device operation online and in real time.

Software

If you have an active software license, you are entitled a package of 4h per month for technical support.

All our software comes with tutorials and quick links so that you can easily find your way using features for the first time.